Occasionally, in my capacity as a web user I spot things so terrible, so badly thought out and so downright arrogant it makes me sad. Below is one such thing…


If you can’t quite make it out, let me explain. Thats an input for a memorable date and a PIN number when opening an account, and they have disabled your keyboard completely so you must enter the numbers by clicking the onscreen keypad.

UPDATE: Since opening my account I have locked myself out twice, why? Because to add to the confusion the order of the numbers on the keypad changes every visit.